If you have followed the steps to finalize your packet and you are getting a message that the packet could not be validated check the items validation to see if any items did not pass validation.

If the packet has been found to be incomplete, the checking packet progress bar and message will be red.


You can check the status of all items by clicking the 'Show/hide item verification status' button.

The verification message will expand to display a summary of the items' status. For more detailed information, click the 'View detailed item verification status' link.

If a meeting does not successfully finalize, make a note of which item is indicated as incomplete and submit a support ticket including the description of the item.

How do I finalize a meeting?